Information on why your crypto payment may be delayed, including wallet issues, payment deadlines, and business hours.
Written by Ben
Your crypto payment could be delayed for a number of reasons:
Crypto payments can't be paid early. They will be paid on their due date.
If you know you submitted the wrong wallet, message our team and we'll correct it when we process payments.
Otherwise, Curt will reach out when payments are processed to get the wallet address from you.
Wallet addresses for crypto payments are limited to 3 per person.
If you have submitted a crypto payment with a 4th address, you will be asked to choose one of your other addresses already in the system.
There are no exceptions to this rule.
This can happen as they update their website.
We have no control over their site, and payments will go out as soon as possible once the site is back up and running.
A dash alert will inform you if this is the case.
All payments are processed Monday–Friday during business hours.
Please be patient as we log on and get all payments sent out.
Requests submitted after this time will be processed the following Monday, causing a delay.